The Common Q&A For Dash Camera
Firstly, What is a dash camera?
A dash camera is equivalent to the "black box"; of a car. In simple terms, the dash camera is like a real-time camera which can record and reflect the truth of the accident scene by its high-speed recording camera, especially after the "counterfeit" accident or the controversial scratching accident. Using real-life recorded images and sounds to restore them as a complete, reliable and effective video evidence, to effectively protect the car owners's legal rights from infringement.
Secondly, What are the roles of a dash camera?
1) Protecting the legitimate rights and interests of the driver. They may have a collision with those whom cross the highway or ride bicycles or motorcycles on the road, and a dash camera could prevent them to be extorted. Thanks to the dash camera, the driver can provide effective evidence for proving themselves.
2) By playing back the surveillance video recorded, the responsibility of the accident will be clear at a glance, and also helpful for the traffic police to handle the incident quickly and accurately; It also allows the parties to quickly retreat from the scene to recover the traffic, meanwhile retain the valid evidence of the incident, and to create a safe and unblocked traffic environment.
3) If dash camera is installed on each vehicle, the driver will not dare to drive illegally, and the accident rate will also be greatly reduced. The accident vehicle will be photographed by the dash camera of other vehicles, and the traffic accident escape will be also greatly reduced .
4) It could be more accurate and evidence-based in terms of sentencing and compensation when the court try a road traffic accident case, and it also provides evidence for insurance company claims.
5) In the event of a professional racketeer and road robbery, the dash camera will be able to provide decisive evidence: the scene of the accident and the appearance of the offender, to solve the case.
6) For those whom likes traveling by car can also use it to record the process of conquering difficulties and obstacles. And recording the time, speed, and location while driving, equivalent to a "black box";.
7) It can be used as a DV at home to capture life fun, or as a home surveillance kit. It can also be used for parking monitoring.
Thirdly, The common problems of a dash camera
1, How to solve if dash camera automatically stop, unable to take pictures or video during recording?
Reason analysis:
Probably because the poor quality or low-speed memory card is used for storage. As the recording High Definition video data is relatively large, and video data is recorded on the memory card frame by frame, if the processing speed of the memory card cannot keep up with the need of the recording video, then it could cause the video recording process automatically stopped, can not take pictures or video.
Solution:
1) Check if the memory card has enough capacity. 2) Use a high-speed memory card that is compatible with the dash camera. The high-speed memory cards generally have a logo of C6, C8, C10, or higher level. It is recommended to select C6 and above. 3) Check the menu whether the looprecording function is enabled. 4) Check the menu whether the screen saver function is enabled.
2, Why the video appears horizontal stripes interference during the recording?
Reason analysis:
Probably because of the wrong settings of light source frequency lead to the image streaks.
Solution:
Please set the frequency according to the local power supply frequency. Generally, 60HZ frequency should be selected.
3, How to eliminate the ";file error"; prompt during playing pictures and video?
Reason analysis:
Probably because low-speed card or poor quality memory card is used, the memory card cannot completely store the high-definition video files and caused the file lost, thus the screen prompts "File Error.";
Solution:
Please use the format function in the menu to reformat the memory card; replace with the high quality card C6 or above.
4. Why does the record image hazy?
Reason analysis:
If the lens of dash camera has barrier,smudginess or water logging attached to the front windshield, it could cause the image not clear.p>
Solution:
Check whether the lens has dirt, finger printing; Please use lens paper to wipe the lens before recording; check the lens protector whether is turned off; Use wiper with a rag if the front windshield is not clean enough
5. How to solve if the dash camera crashed and has no reaction after pressing any key?
Reason analysis:
Probably because poor quality or low speed memory card is used; or used an unmatched charger; or operate too frequently in a short time.
Solution:
Replace with a C6 or above memory card; Please use the original charger (the voltage of the charger is corresponding to the voltage of the dash camera; Reset the device (press the Reset button)
6. Why does the screen become black for a period of time while the power light is still on?
Reason analysis:
The screen saver function is enabled ( time-off recording function).
Solution:
Press Menu, select the screen video, press the confirm key to enter and disable the function.
7. Why the dash camera does not work after inserting the charger even it is open in the normal condition?
Reason analysis:
Probably because the charger is not compatible with the dash camera voltage.
Solution:
Please select the appropriate charger, 5V machine will be charged with 5V, 12V will be charged with 12V.
8. How to set up only recording video but not audio ?
Solution:
Press the Menu to enter system menu, select the Audio, and press okay to enable it.
9. Why can not turn on the dash camera?
Reason analysis:
Check whether the dash camera has enough voltage, whether using a high speed memory card, or the device can be powered normally.
Solution:
Fully charge the dash camera; heck if it can be charged properly; Use a high-speed memory card; Press RESET button to restart the device. If all above has been tried and still can not turn on, then it could be the hardware problem, please contact after-sales service for support.
10. How to solve if video become extreme dark, image discoloration and distortion when pointing to sky, water surface and other scenes?
Reason analysis:
The larger contrast scene could affect the automatic exposure function of the dash camera and cause the image discoloration.
Solution:
It can be corrected by adjusting the EVER value (exposure compensation) in the settings menu.
11. Why the image become black or shiny?
Reason analysis:
Probably because the brightness contrast of the recording scene reflects the automatic exposure function of the dash camera.
Solution:
It can be corrected by adjusting the EVER value (exposure compensation) in the settings menu.
12. Why the dash camera noise is louder during recording?
Reason analysis:
Probably because the dash camera is recording under low power which could generate low consumption current sound.
Solution:
Please charge the dash camera fully or connecting it to the charger.
13. When the dash camera is connected to a cigarette lighter or a computer, three lines of letters appear on the screen Memohry, PICTBRIDGE, Camera, press any key but no reaction, can not record video, why?
Reason analysis:
Probably because unmatched charger is used, it usually happen while the dash camera is connected to the computer through data cable.
Solution:
Replace the charger for the dash camera.
14. How to switch the lens to display the front and back channel image on the screen?
Solution:
Long press UP key to switch the lens status, there are four default models: A, B, A+B and A/B